Privacy Policy

Effective Date: May 23, 2024
Last Updated: May 21, 2026

Welcome to Box Truck Sleepers LLC!

We value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our Facebook Leads Ads, website, and online store.

Information Collected:

When you engage with our Facebook Leads Ads, contact forms, or place an order through our website, we may collect the following information:

Your email address
Your phone number
Your name
Your shipping and billing address
Company name (if applicable)
Payment method (processed securely via third-party provider)
Truck make, model, pictures, or related truck information
Service or product interests
Appointment details
Messages and communication history with our team

Use of Information:

The information collected is used solely for the following purposes:

Contacting you to provide a free estimation of the cost of our products
Fulfilling your order placed through our online store
Scheduling and confirming appointments
Sending installation updates, order status updates, deposit confirmations, and customer support messages
Sending SMS messages when customers have provided consent
Sending you relevant promotions, updates, or company news when permitted
Improving our services and customer experience

We do not use your data for profiling or automated decision-making.

SMS Communication and Consent:

By providing your phone number and opting in, you may receive SMS messages from Box Truck Sleepers LLC related to estimates, appointments, installation updates, service details, deposit confirmations, order updates, and customer support. SMS consent is not shared with third parties or affiliates. Phone numbers collected for SMS communication are not sold, rented, or shared with third parties or affiliates for marketing purposes.

You may opt out of SMS messages at any time by replying STOP.

For help, reply HELP or contact us at info@bxtsllc.com.

Message and data rates may apply. Message frequency may vary.

Webshop Orders and Payment Information:

Our website includes an online shop where you may purchase products directly. All payment information is securely processed through a third-party provider and is not stored on our servers. We only store transaction metadata (such as the time and amount of your purchase) for order fulfillment and business reporting purposes.

Affirm Financing Disclosure:

We offer Affirm as a financing option for our customers. Please note:

Financing is fully provided and administered by Affirm.
By selecting Affirm at checkout, you are voluntarily entering into a financial agreement with Affirm, separate from Box Truck Sleepers LLC.
We do not manage, control, or receive sensitive personal financial data (e.g., Social Security numbers, credit history).
Any questions regarding payment schedules, interest, or loan terms must be directed to Affirm directly.

Sharing Information with Third Parties:

We do not sell or rent your personal information.

We may share limited personal information only when necessary to operate our business, including with payment processors, financing providers if selected by the customer, website providers, communication platforms, scheduling tools, customer management platforms, or legal authorities when required by law.

These parties are only provided the information needed to perform their services.

SMS consent is not shared with third parties or affiliates.

Customer Review or Deletion:

We understand the importance of transparency and control over your personal information. If you would like to review or delete the information we have collected about you, please reach out to us at info@bxtsllc.com. We will promptly assist you with any requests regarding your data.

Notification of Privacy Practice Changes:

In the event of any changes to our privacy practices, we will notify you via email or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information:

If you have any questions, concerns, or feedback regarding your privacy or our privacy practices, please do not hesitate to contact us: info@bxtsllc.com

Box Truck Sleepers LLC

Thank you for choosing Box Truck Sleepers LLC.

We appreciate your trust in us and are committed to safeguarding your privacy every step of the way.

SMS Terms & Conditions

1. SMS Consent Communication

We value your privacy. Any phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Communications

By providing your phone number and opting in, you agree to receive text messages from Box Truck Sleepers LLC related to:

Information about the services we provide
Appointment reminders and confirmations
Updates on your order or service status
Estimate and invoice follow-ups
Deposit confirmations
Installation details and scheduling updates
Important notifications or service alerts

3. Message Frequency

Message frequency may vary depending on your interaction with our business. On average, you may receive 1 to 7 messages per week.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier’s plan. These rates may vary based on your location and carrier.

5. Opt-In Method

You may opt in to receive SMS messages from Box Truck Sleepers LLC through one or more of the following methods:

Verbally, during a conversation with our team
By submitting an online form on our website
By submitting a Facebook or social media lead form
By filling out a paper consent form during service registration
By purchasing a product or service from us and providing your phone number for communication

6. Opt-Out Method

You may opt out of receiving SMS messages at any time. Simply reply STOP to any message you receive from us. You may also request to be removed by contacting us directly at info@bxtsllc.com.

7. Help and Support

If you need assistance or are experiencing issues with our SMS communications, reply HELP to any of our messages. You may also contact us at info@bxtsllc.com.

8. Standard Messaging Disclosures

Message and data rates may apply.
You can opt out anytime by texting STOP.
For support, text HELP or contact us at info@bxtsllc.com.
Message frequency may vary based on service needs and customer interaction.